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Genlantis’ Privacy Promise

At Genlantis, we respect your privacy and are committed to protecting it. Information you give us will not be sold, traded or rented to other companies, individuals or entities.

Information That Is Automatically Collected

IP addresses of computers. (IP addresses are not linked to personally identifying information.) Aggregate (i.e., not individual) information on what pages are accessed or visited.

Information We Ask You For

The e-mail addresses of those who communicate with us via e-mail, request literature by e-mail, participate in a contest or survey, or sign up for our e-mail newsletter. The postal address of those who request literature or participate in a contest or survey. The topics in which you have an interest. This information is only requested of those who wish to receive literature, would like to set up a bookmarkable technical resource page, or participate in a survey or contest.

How We Use the Information We Collect

Aggregate information on what pages are accessed is used to improve the content of our web pages. E-mail addresses are primarily used to send you the information you requested or to send you a confirmation that information you sent to us was received (e.g., survey results or a contest entry). If you sign up for product newsletters, you will receive periodic updates on new laboratory tips and techniques, as well as information on products and special offers. We occasionally send e-mails to users announcing upcoming lectures in their geographical area. Postal addresses are used to send you the information you requested. In addition, you may receive periodic mailings from us with information on new products, laboratory techniques and upcoming events. Information on your topics of interest is used both to improve the content of the web site and to provide you with resources matching your interests.

How to Change Your Information If you wish to change your information (e.g., because you moved) or remove your name from our mail list, contact us by e-mail at tech1@genlantis.com or by phone at 888-428-0558 (United States) or +1 858-457-1919, and provide the exact name and address and/or e-mail address you wish to change or remove.

Surveys Our site offers many opportunities to participate in user surveys. Participation in these surveys is of course voluntary. Information requested often includes contact information, which may be used to send you a T-shirt or other gift for participating. This contact information is also added to our mail list. You may receive periodic mailings from us with information on new products, molecular biology techniques and upcoming events.

Contests Occasionally, Genlantis sponsors contests on our web site. Participation in these contests is completely voluntary. Information requested may include contact information, which will be used to send you a prize if you win. This contact information will also be added to our mail list. You may receive periodic mailings from us on new products, laboratory techniques, and upcoming events. Other companies may partner with us to co-market their products in these contests. If, during the course of the contest, you request information about a partner company’s product(s), your contact information will be shared with the partner company so that they may fulfill your request.

Links Genlantis's web site may contain links to other sites. Please understand that we are not responsible for the privacy practices of other sites.

Other Mail Lists Occasionally, Genlantis obtains mail lists from other sources. These mail lists are used to send one-time mailings of information that we believe will be of interest. Address information will not be added to the Genlantis mail list unless a one-time mailing recipient requests additional information from us or specifically asks to be added to our mail list. If you received information from Genlantis and would like to know how your name was obtained, e-mail us at tech1@Genlantis.com or give us a call at 888-428-0558 (United States) or +1 858-457-1919.

Notification of Changes If our information practices change at some time in the future, we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses.

Summary Genlantis is committed to protecting your privacy. We do not sell, trade or rent your personal information to other companies. If at any time you feel that this site is not following its stated privacy policy, please feel free to contact us with your concerns.

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  • Genlantis, Inc.
  • 11011 Torreyana Rd
  • San Diego, CA 92121
  • 1-888-428-0558
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